Intro Editor's note: We've updated this printer's grayscale speed scores to reflect improvements from a second round of testing. Our original tests erroneously used PostScript page description language instead of PCL. (1/19/05) The Dell 3100cn tips the scales at 72 pounds but dazzles the eye with great output, and its zippy grayscale speeds tower over the competition. This color-laser contender does a great all-around job at printing; its color graphics are exceptional, with the photographic clarity you'd expect from an inkjet, without the smeared edges that can plague fresh inkjet prints.
If you have a cartridge error on your 3xxx series printer, please follow these steps. Service manual for dell 3100cn laser printer - Answered by a verified Technician We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
As for black text, the staple of laser printing, the clarity of the Dell 3100cn's output ranks among the best, including that of the and the. Plus, at $549 (as of November 2004), the Dell 3100cn is a reasonable buy for a networked printer, and the printing cost per page is also modest: each text page runs 1.5 cents, with color graphics at 9.9 cents.
So, what's the drawback? This printer demands a hunk of desk space, and it plods along at 4.2 pages per minute (ppm) when using color. Still, its 22ppm grayscale text speed suggests that this Dell can compete in a heavy text-printing environment, especially in a workgroup. The boxy gray tower of the Dell 3100cn color laser printer might overshadow other equipment in your work area. You might want to give this 21-inch-high machine its own desk to handle its hefty 72 pounds, even though it takes up only a 16-inch-square footprint. This printer includes a beefy 400-sheet paper tray and four 4,000-page toner drums but features only three front-mounted buttons below its blue-light LCD screen: menu and cancel buttons and a select button surrounded with four-way arrow keys.
This turns any adjustment you need to make into a menu-driven ordeal, such as the six-step process of changing the paper-input size settings. The Dell 3100cn features a toner carousel, which rotates the single black and three color cartridges, one at a time, to the front of the machine for replacement. This design forces you to consult the LCD to move colors one by one to the front, so you can't manually pop cartridges in and out of the machine as easily as you can with the. Flipping open the toner compartment before it loads is tricky; we suffered more than one spill.
If you don't mind dealing with the moving parts inherent in the carousel design, the Dell 3100cn might work for you; otherwise, you should consider a machine with more straightforward cartridge changes, such as the Oki C5200n color LED printer. This printer comes with three ports: USB 2.0, parallel, and for network printing. As usual, cables aren't included, though Dell sells them for around $20 a pop. The Dell 3100cn supports three page-description languages: PCL6, PCL5e, and PostScript 3, and it comes with 81 fonts and Symbol Sets, 35 PCL fonts, and 136 PostScript fonts. This allows for compatibility with multiple fonts, high-end graphics, and publishing software. We reviewed the 3100cn model using Windows XP, with the $229, additional 500-sheet paper tray.
You can also add a $300 duplexer that enables two-sided printing; with this unit, the driver software allows you to create n-up booklets that shrink several documents to fit onto one sheet of paper. The $849 total for the printer plus the duplexer is reasonable, but add the 500-sheet feeder, and you'll creep up into the price stratosphere. The Dell 3100cn is a versatile printer with loads of connectivity options and support for Windows, Mac, and Linux computers. This printer ships with a standard 64MB of RAM, enough to support a workgroup of about 10 people. The printer driver software we tested under Windows was capable enough, though it's nothing to write home about.
Once you install driver software for the Dell 3100cn, an always-on status monitor warns you of low toner levels, paper jams, and paper outages. The Now Printing window tracks the toner levels in each of the four colors and links to an ad for purchasing new supplies; this pitch can wear on you after a while. The status monitor is rudimentary, offering only basic messages, such as Now Printing and Paper Jam, without true troubleshooting tools.
A program inserted into your Windows Start menu during installation enables you to buy supplies via the Web using your printer's serial number. In addition to covering the usual bases such as paper size, type, and orientation, the driver software provides some fancy options. You can change the brightness, the contrast, and the color values of documents; add custom or preset watermarks; and print 2x2, 3x3, and 4x4 poster prints with crop marks.
Irritating, though, is an omnipresent booklet-printing option that returns an error message unless you have installed Dell's $300 duplexing unit. We were impressed by the Dell 3100cn's print quality. Black text was crisp and legible even at the smallest font sizes. Grayscale graphics showed even gradients and fine, sharp details. Color text was decent but became blurry in some torture-test formats, such as bold maroon and dark green letters. For a laser printer, the color graphics and even the photographs were exceptional, with great color matching and smooth gradients. At first glance, we assumed the Dell 3100cn's test photo prints came from a color inkjet.
You should still rely on a photo-grade printer to produce snapshots and portraits, but the Dell 3100cn beats any inkjet if you need to mix text and graphics.
. Dell™ Laser Printer 3100cn Owner’s Manual Look Inside For:.
Loading Paper. Setting Up for Local and Network Printing. Using Your Printer. Maintenance. Contacting Dell w w w. C o m / s u p p l i e s s u p p o r t. Order Toner Cartridges Dell™ toner cartridges are available only through Dell.
You can order toner cartridges online at www.dell.com/supplies or by phone. 877-INK-2-YOU Algeria Contact your distributor. Argentina Contact your distributor. Australia 1300 030 290 Austria 08 20-24 05 30 35 Belgium 02.713 1590.
Dell™ Laser Printer 3100cn Center output tray Operator panel Multipurpose feeder Standard 250-sheet tray module (A4/Letter cassette) Power switch For details on the optional duplex module, 250-sheet tray module, 500-sheet tray module, and other additional options, see the Power cable connector. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names of their products. Disclaims any proprietary interest in trademarks and trade names other than its own. Contents Dell™ Laser Printer 3100cn.3 1 Loading Paper.11 Loading the Standard Tray.12 Loading the Multipurpose Feeder.15 Loading Envelopes.17 2 Setting Up for Local Printing.19 Installing Printer Drivers.20 Connecting the Printer to the Computer Before Inserting the Drivers and Utilities CD.20. Canceling a Job From the Desktop.37 Software Overview.37 Printing Status Window.37 Status Window.37 Status Monitor Console.37 Dell Supplies Management System.38 User Setup Disk Creating Tool.38 Software Update.38 6 Maintenance. 39 Replacing the Drum Cartridge.40 Removing the Used Drum Cartridge.40.
Terms and Conditions of Sale.69 Limited Warranties and Return Policy.71 Limited Warranty for Dell-Branded Hardware Products (U.S. Only).71 Total Satisfaction Return Policy (U.S.
Only).75 Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only).75 Total Satisfaction Return Policy (Canada Only).78 Dell Software and Peripherals (Canada Only).79. Refer service or repairs, other than those described in the operating instructions, to a professional service person. This product is designed to meet safety standards with the use of specific Dell-authorized components. The safety features of some parts may not always be obvious. Dell disclaims liability associated with use of non-Dell-authorized components. Section 1 Loading Paper Loading the Standard Tray Loading the Multipurpose Feeder Loading Envelopes Loading Paper. Loading the Standard Tray Load the print media used for the majority of your print jobs in the standard 250-sheet tray module.
Remove the tray. Slide the width guides to the edge of the tray.
The width guides should be fully extended. Loading Paper. Squeeze the length guide and slide it to the edge of the tray. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.
Place the print media into the tray with the recommended print side face up. NOTE: Do not exceed the maximum fill line in the tray. Slide the width guides and length guide until they rest lightly against the edge of the print media stack. Insert the tray. If you load any print media into the tray, configure the Paper Type and Paper Size settings for that tray.
Loading Paper. Loading the Multipurpose Feeder In addition to plain paper, the multipurpose feeder can use various other sizes and types of print media such as envelopes and transparencies. Gently pull open the multipurpose feeder cover. Slide the width guides to the edge of the tray. The width guides should be fully extended. Loading Paper.
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Select print media source, size, and type in your software program and select the print media size and type on the printer operator panel. For tips on recommended print media, solving printing problems, and clearing jams, see the. To load envelopes that are under 7.87 inches (220 mm) in width in the multipurpose feeder, insert the envelopes with the flaps open and toward the front of the printer. To load envelopes that are over 7.87 inches (220 mm) in width in the multipurpose feeder, insert the envelopes with the flaps closed and the short-edge of the envelopes facing into the printer. Loading Paper. Section 2 Setting Up for Local Printing Installing Printer Drivers Setting Up for Local Printing. A local printer is a printer attached to your computer or a print server using a USB or parallel cable.
If your printer is attached to a network and not your computer, see 'Setting Up for Network Printing' on page 23. Select either the Typical Installation or Custom Installation checkbox, and then click Next. If you select Custom Installation, you can select the specific software you want to install. The Adobe License Agreement appears, click to accept the agreement and then click Install. When the Congratulations!
Screen appears, click Finish. Setting Up for Local Printing.
Section 3 Setting Up for Network Printing Network Set-Up Setting Up for Network Printing. Network Set-Up NOTE: To use this printer in a UNIX or Linux environment, you need to install a UX Filter or Linux Driver. For more information on how to install and use these, refer to your User’s Guide. NOTE: When using a CD drive in a Linux environment, you need to mount the CD according to your system environment. To launch the Dell Printer Configuration Web Tool, type the network printer IP address in your Web browser, and the printer configuration appears on the screen.
Refer to your more information. You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention.
User’s Guide. To set up email alerts: Launch the Dell Printer Configuration Web Tool. Click E-Mail Alert link. Under Setup E-Mail Lists and Alerts, enter the Primary SMTP Gateway, the Reply Address, and enter your email address or the key operator’s email address in the email list box. Section 4 Installing the Printer Driver or PPD File on Macintosh Computers Installing the AdobePS Printer Driver (Mac OS 9.x) Installing the PPD File (Mac OS X) Installing the Printer Driver or PPD File on Macintosh Computers. Installing the AdobePS Printer Driver (Mac OS 9.x) There are two steps to install the printer driver.
First, you must use the installer included in the Drivers and Utilities CD to install the printer driver to Macintosh. Then configure the printer driver according to the connection type.
Close the Chooser. Setting the Printer Driver (for USB Connection) If the printer is connected to your computer via a USB port, you will have to launch the Desktop Printer Utility and register the printer as a Desktop Printer. Turn on the printer. NOTE: The Desktop Printer Utility is located in the AdobePS Components folder on your Macintosh HD. If there is no Desktop Printer Utility in the AdobePS Components folder, install Adobe PS 8.8 by using Full Installation.
Select AdobePS from the With list box, and select Printer (LPR) in Create Desktop list, then click OK. Installing the PPD File (Mac OS X) NOTE: The printer driver does not need to be installed on a Mac OS X. It uses a generic PostScript driver that is provided with the OS. Drivers and Utilities Insert the Drivers and Utilities Launch the Double-click the Mac OS X folder, and then double-click the Dell 3100cn Installer icon. Select IP Printing from the menu, and type the IP address for the printer being used in Printer’s Address. Select Dell from Printer Model, and confirm Dell Laser Printer 3100cn is selected for the Model Name.
If it is not selected, select it. Section 5 Using Your Printer Changing Printer Settings Adjusting the Language Printing a Job Canceling a Job From the Printer Operator Panel Software Overview Using Your Printer. You can select menu items and corresponding values from the operator panel.
When you first enter the printer menus from the operator panel, you see an asterisk (.) next to a value in the menus. This asterisk indicates the factory default menu setting.
These settings are the original printer settings. If you forget your password, turn off the printer.
Then, while holding the Menu button, turn on the printer. This will recover the factory default menu settings. The factory default panel password is 0 0 0 0. Using Your Printer.
Canceling the Job From a Computer Canceling a Job From the Taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window. Select Help to read the online help. The Status Monitor Console displays the Status Window for local connections, or the Dell Printer Configuration Web Tool for network connections. To obtain status info on network printers, you must click on the EWS link. Install in advance the Dell Laser Printer 3100cn printer driver in the computer on which the setup disk is to be created.
Section 6 Maintenance Replacing the Drum Cartridge Replacing the Toner Cartridge Maintenance. To order by phone, see 'Order Toner Cartridges' on page 2. Dell recommends Dell cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell. Grab the drum cartridge by the handle, and pull it up and out. CAUTION: Do not touch inside the printer with your hands.
Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area. Do not touch the drum at the bottom of the drum cartridge.
Holding the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place. Pull down the lever on the right to lock the drum cartridge in place. Close the top cover. Replacing the Cleaning Pad Pull out the slide bar that is inside the printer on the right side until it stops. The access window cover slides open.
Pull the cleaning rod until the cleaning pad comes out of the printer. Push the two tabs on the cleaning pad inward to remove the pad.
Hold the new cleaning pad under the cleaning rod and push it in until it clicks. Push the cleaning rod back to its original position until it stops. Dell toner cartridge are available only through Dell. You can order more toner online at or by phone. To order by phone, see 'Order Toner Cartridges' on page 2. Grab the notch in the front door and pull forward. The toner cartridge that must be replaced has moved to the front of the printer.
Push up the handhold on the right to unlock the cartridge. Hold the toner cartridge with both hands and pull out the cartridge.
CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Installing the New Toner Cartridge Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier.
To insert the toner cartridge, face the label on the cartridge to the front and align it with the arrows on the printer. Guide the cartridge until it snaps into place and then push down the handhold to lock the cartridge in place. If replacing just one toner cartridge, close the front door and you are finished. NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.
Repeat steps 1 through 4 when inserting the remaining cartridges. Maintenance. Maintenance. Section 7 Appendix Technical Assistance Automated Order-Status Service Contacting Dell U.S.
Terms and Conditions of Sale Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell™ Software License Agreement Regulatory Appendix. Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See 'Contacting Dell' on page 53 for the telephone number to call for your region. Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table.
If you need assistance in determining which codes to use, contact a local or an international operator. International Access Code Country Code City Code Australia (Sydney) E-mail (Australia): [email protected] International Access Code: 0011 E-mail (New Zealand): [email protected] Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) For servers and storage.
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